Responsible Gambling Policy

VIPPH constantly endorses responsible gambling practices to help ensure that all the users registered in the platform will be able to enjoy gaming in the platform without risking bankruptcy. VIPPH’s responsible gambling policy outlines the platform’s responsibility and the individual user’s responsibility while participating in the platform.

User Responsibilities for Responsible Gambling

A registered user who wants to continue playing in the platform for long periods will need to follow the following:

Understand that losing is normal
Only deposit the amount that you’re ready to lose
Never deposit money allotted for basic necessities
Avoid emptying an entire deposit in a single sitting
Avoid playing when motivated emotionally
Take regular breaks

These are the bare minimum responsible gambling habits that many gamblers still have trouble following.

Responsible Gambling: Account Closure Request

Should the minimum responsible gambling habits stated above not be enough, users also have the option to voluntary close their accounts with the assistance of VIPPH. Users can contact VIPPH customer support to request an account closure.

Account closures have a minimum period of one week before a user can go back to the platform and reopen their account. This is to help ensure that the user will indeed stop gaming for a time in compliance with their request for self-exclusion.

Responsible Gambling: Users Authorized to Register

When first registering, it’s important to keep in mind that responsible gambling starts from only playing when one is allowed to do so. This helps ensure that only users of a mature age and potentially sound mind will participate in the platform, especially since youngsters are more likely to make foolish betting decisions.

Keep in mind that the minimum requirements to register are the following:

User must be at least 21 years old
User must have their own banking method
User must not be affiliated with government entities

Additionally, users must remember that they can only have one account in the platform at a time. Violating this platform rule results in the account being forfeit, with VIPPH reserving the right to terminate any and all offending accounts.

Contact Us for Voluntary Self Exclusion or Other Assistance

Should the user opt to voluntary self-exclude themselves from the platform or seek advice regarding their problem gambling habits, they can then contact us through our live chat channels. This will allow our well-trained staff to provide any necessary assistance to the registered user. Additionally, users will also need to contact us if they want to re-activate their deactivated account after at least one week.